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Workers Overestimate Their Employee Benefits IQ. How Big of a Problem is That?

Workers Overestimate Their Employee Benefits IQ

Working Americans don’t understand their employee benefits as well as they think.

We asked a variety of true/false questions about group insurance products and terminology. While IQ results varied, the average grade of C clearly indicates a need for more effective education and benefits enrollment support.

Working Americans want an employee benefits enrollment experience that includes:

  • Clear, simple explanations of benefits such as a glossary of terms
  • Personalized information tailored to their age, life stage, or financial situation
  • Access to expert guidance from an advisor or benefits specialist to answer questions
  • Online support including interactive tools to educate and engage them

For a complete picture, read the research brief "Closing the Gap" from The Guardian Workplace Benefits Study: Fourth Annual.



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