Working Americans don’t understand their employee benefits as well as they think.
We asked a variety of true/false questions about group insurance products and terminology. While IQ results varied, the average grade of C clearly indicates a need for more effective education and benefits enrollment support.
Working Americans want an employee benefits enrollment experience that includes:
- Clear, simple explanations of benefits such as a glossary of terms
- Personalized information tailored to their age, life stage, or financial situation
- Access to expert guidance from an advisor or benefits specialist to answer questions
- Online support including interactive tools to educate and engage them
For a complete picture, read the research brief "Closing the Gap" from The Guardian Workplace Benefits Study: Fourth Annual.